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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jared Dillon

Jared Dillon

June 5, 2024

5  out of  5
rating by Jared Dillon
"I have been a customer of State Farm for 20 years and have always appreciated their great customer service. Their staff is friendly, and prompt when help is needed."
We responded:
"Thanks for the amazing review, Jared! We are thrilled to hear you have had such a positive experience working with our office! It is a pleasure to care for Good Neighbors like yourself and we look forward to being here for you for many more years to come."
Profile photo of Maribel Madrigal

Maribel Madrigal

April 18, 2024

5  out of  5
rating by Maribel Madrigal
"Muy buena opción State farm !!!! Atención inmediata de Rocio y atiende a todas tus dudas !! !! muy buenos precios !! Súper recomendada 👍"
We responded:
"At Patrick Long State Farm, we strive for excellent customer service and we know that’s what our customers get with Rocio! We’re glad you have had such a great experience in our office. Thanks for the 5 star review, Maribel! "
Profile photo of Marco A. Hdez

Marco A. Hdez

April 18, 2024

5  out of  5
rating by Marco A. Hdez
"Muy buen servicio 👍"
We responded:
"Thanks for the great review, Marco! We appreciate you and your business! "
Profile photo of Gregory King

Gregory King

February 9, 2024

5  out of  5
rating by Gregory King
"Never had any issues with pat ,everything is handled smoothly"
We responded:
"Thanks for the 5-star review, Greg! We appreciate your business!"
Profile photo of Eva Rose

Eva Rose

January 18, 2024

5  out of  5
rating by Eva Rose
"Awesome friendly caring people"
We responded:
"Thank you for your kind words, Eva! They mean the world to our Patrick Long State Farm team! "
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Beth Roberts

January 9, 2024

5  out of  5
rating by Beth Roberts
"T he ladies are always helpful and very friendly 😎😎😎"
We responded:
"Thanks so much for taking the time to leave a 5-star review, Beth! At Patrick Long State Farm, we strive for excellent customer service and we know that’s what our customers get with Nicole and Rocio! We’re glad you have had such a great experience in our office."
Profile photo of Caitlin Rentschler

Caitlin Rentschler

January 8, 2024

5  out of  5
rating by Caitlin Rentschler
"We recently switched home owners and auto to State Farm. Not only did we save OVER $1,000 a year, but Nicole made the process extremely easy! She was wonderful to work with: very friendly, knowledgable and nice. Very happy we made the switch!"
We responded:
"Thank you so much for your fantastic review of Patrick Long State Farm! Nicole is one of the best in the biz, we're glad she was able to help with all of your insurance needs!"
Profile photo of D F

D F

December 19, 2023

5  out of  5
rating by D F
"I'm very satisfied with the service I've received from the staff at this State Farm branch. They're always eager to patiently and pleasantly answer my questions and they make the entire process straight-forward and easy."
We responded:
"Thank you for such a wonderful review! We value our customers here at Patrick Long State Farm so we're so glad to hear you've been happy with our service. "
Profile photo of Carolyn Smith

Carolyn Smith

December 19, 2023

5  out of  5
rating by Carolyn Smith
"Have been with State Farm 40-50 years. NEVER have had any problems. ALWAYS professional when handling any issues. When they say there going to do something they DO!!! Great group of people to deal with. We moved to Indianapolis from Loganspot and could have switched to many other agents but choose to stay with this office. We DO NOT ever want to switch! Thanks Patrick Long agency!!!! Carolyn and Mike Smith"
We responded:
"Thank you for your kind words, Carolyn and Mike and THANK YOU for being loyal customers. We know there are other insurance options out there but we are thrilled you've chosen to stick with us all of these years!"
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Sam Rojo

December 16, 2023

5  out of  5
rating by Sam Rojo
"I got a new vehicle and was able to call and get insurance set up without having to go in person, the process was super easy!"
We responded:
"Thanks for such a great review, Sam. We're glad you had such an easy and pleasant experience at Patrick Long State Farm!"
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Sherry Nichols

December 14, 2023

5  out of  5
rating by Sherry Nichols
"Patrick Long & the office girls at our local State Farm office are the best! Very friendly & caring group! Always appreciate their guidance & making everything so easy!"
We responded:
"Thank you so much for your 5-star review, Sherry! We greatly appreciate your kind words and are so thankful you are part of our insurance and financial service family. Stop by and visit us soon! "
Profile photo of Pam Robbins

Pam Robbins

December 14, 2023

5  out of  5
rating by Pam Robbins
"Patrick always handles things quickly and efficiently with the utmost of friendliness. He represents your company extremely well. Tom/Pam Robbins"
We responded:
"We greatly appreciate you guys taking the time to write such a wonderful review of Patrick Long State Farm! I'm so glad to hear you've experienced such great service from our team. We appreciate your loyalty and are always here to help you navigate your insurance needs. "
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Marsha Elpers

December 6, 2023

5  out of  5
rating by Marsha Elpers
"Very nice people always willing to help ."
We responded:
"Thanks for the 5-star review! The team at Patrick Long State Farm is thrilled you’re happy with our service."
Profile photo of Humbe Grc

Humbe Grc

December 1, 2023

5  out of  5
rating by Humbe Grc
"Muy buen servicio!"
We responded:
"We're happy to see that you've received 5-Star service at Patrick Long State Farm!"
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Jon Kincaid

March 28, 2023

5  out of  5
rating by Jon Kincaid
"Patrick and his office respond quickly, answer all questions and provide a great service."
We responded:
"Thanks for your 5 star review, Jon! It was great seeing you last week. All of us here at Patrick Long State Farm are glad you've chosen us for your insurance needs. "
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Gary Holcomb

February 16, 2023

5  out of  5
rating by Gary Holcomb
"I can't say enough good things about Patrick. After notifying Patrick of my collision with a deer, Patrick handled everything, he and his office staff are wonderful to work with. Thank you."
We responded:
"Thank you so much for this great 5-star review, Gary. We really appreciate your business and helping to share the word about Patrick Long State Farm."
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Lynnette Meyer

January 30, 2023

5  out of  5
rating by Lynnette Meyer
"Patrick is always helpful and available. He always responds quickly to my questions and concerns. He is the most helpful insurance agent I have ever dealt with. I highly recommend using him!"
We responded:
"Thanks Lynette! We know you have a lot of choices when it comes to insurance companies, so we will always try to be there when you need us. - Patrick Long State Farm"
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Rick Martinez

December 30, 2022

5  out of  5
rating by Rick Martinez
"Rocio Franco is excellent!"
We responded:
"Thank you for taking the time to review our agency! Rocio is fantastic at what she does!"
Profile photo of Melina Gonzalez

Melina Gonzalez

December 30, 2022

5  out of  5
rating by Melina Gonzalez
"Rocio is amazing and always goes above and beyond to help with my insurance needs!"
We responded:
"Thank you taking the time to review Patrick Long State Farm, Melina. It’s wonderful to hear your kind words of appreciation for Rocio!"
Profile photo of FigznTreez Figueroa

FigznTreez Figueroa

December 30, 2022

5  out of  5
rating by FigznTreez Figueroa
"I got to give props to one of the best insurers in Logansport, Rocio Franco. Top-notch customer service and a big plus; she is bilingual."
We responded:
"Wow! Thanks for the great review! We're so happy that you're happy with our customer service here at Patrick Long State Farm. Rocio is such an amazing asset to our team and we love when her hard work is recognized in reviews!"
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jennifer pablo

December 30, 2022

5  out of  5
rating by jennifer pablo
"Rocio Franco is great! She’s very informative and professional! Answers any questions I may have about claims, and makes everything an easy and smooth process! Highly recommend them!"
We responded:
"Thank you for such an amazing review of Patrick Long State Farm and for highlighting one of the best customer service reps in the biz, Rocio! "
Profile photo of Fernanda Montiel

Fernanda Montiel

December 30, 2022

5  out of  5
rating by Fernanda Montiel
"10 out of 10"
We responded:
"Thanks for the 5-star review! The team at Patrick Long State Farm is thrilled you’re happy with our service."
Profile photo of Jesus Juarez

Jesus Juarez

December 30, 2022

5  out of  5
rating by Jesus Juarez
"Best customer service Have with them for the past 3 years Best insurance in town"
We responded:
"Thank you for your wonderful review of Patrick Long State Farm and for being such a loyal customer. We appreciate you, Jesus!"
Profile photo of Jocelyn Aguilar

Jocelyn Aguilar

December 30, 2022

5  out of  5
rating by Jocelyn Aguilar
"Rocio is such an amazing asset to this insurance agency! By being bilingual, she understands the needs of a multitude of clients. She is such a warm and friendly person who will offer you all of her support!!"
We responded:
"Thank you so much for the 5-star review, Jocelyn! And a huge thank you for your kind words about our Rocio. She's the best of the best and we're glad customers like you appreciate her hard work!"
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Ivette Gomora

December 29, 2022

5  out of  5
rating by Ivette Gomora
"Loved the experience provided by Rocio…would highly recommend all the staff within this facility as well! Also, I truly appreciate the fact that they provide services in, both, English and Spanish!!"
We responded:
"Thanks so much for the kind words about Rocio and our agency, Ivette. Offering bilingual services is something we take pride in at Patrick Long State Farm because it means we can help so many more people with their insurance needs! "